Community Resources

Housing - Emergency Shelters

Catholic Charities - Phoenix House (Council Bluffs)

(888) 612-0266 or (712) 328-0266 (24 hour crisis line): Catholic Charities - Diocese of Des Moines operates Phoenix House in Council Bluffs providing domestic violence and sexual abuse services to anyone faced with these issues through a 24-hour emergency shelter and crisis phone line, court advocacy, educational groups and through outreach to under-served populations.  The shelter provides safe, confidential living for up to eight families at a time.  www.dmdiocese.org

Catholic Charities - The Shelter

24 hour crisis line - 558-5700:  Emergency shelter for women and children who are victims of domestic violence. The location of the shelter is confidential to protect residents. The Shelter offers programming and referrals to ensure residents have the support necessary to regain control of their lives. www.ccomaha.org

Heartland Family Service - Safe Haven Shelter

Crisis Line - (402) 292-5888 or (800) 523-3666: Emergency shelter for women and children in need of immediate safety from intimate partner violence, stalking, or sexual assault.  The shelter can house up to 20 women and children.  Residents may stay at the shelter up to 2 years in order to stabilize their living situations.  Therapy, life skills training, financial counseling, support groups, and other programs are available.  www.heartlandfamilyservice.org

Micah House

1415 Avenue J, Council Bluffs - 712-323-4416:  24 hour emergency homeless shelter for families and single women. Provides private rooms for families and group quarters for single females. Stay includes 3 meals a day, hygiene products, clothing, and other basic needs. Case managers will assist in setting and accomplishing goals and accessing resources in the community. www.themicahhouse.org

New Visions Homeless Services - Joshua House

1435 N 15th Street, Council Bluffs - (712) 256-3940: 24 hour emergency shelter for men in and around the Council Bluffs/Omaha area.  62 bed shelter sleeps up to 100 nightly.  Facility check in is from 4 PM to 6 PM daily.  www.mohmsplace.org

Open Door Mission - Garland Thompson Men's Center

2705 North 20th Street East - (402) 829-1545 or (402) 422-1111: The Garland Thompson Men's Center provides emergency services for men in need of immediate assistance. Food, shelter, clothing and other basic needs are provided and each man is offered an opportunity for life change through resource case management, which provides the first steps toward preventing future homelessness. Special services provided for Veterans.  Walk-ins accepted.  www.opendoormission.org

Open Door Mission - Lydia House

2828 North 23rd Street East - (402) 829-1531 or (402) 422-1111: The Lydia House is an emergency and transitional shelter for women and families.  The Lydia House offers programming to address the causes of homelessness.  There is typically a waiting list, so walk-ins will be directed to the Women and Family Crisis Center.  www.opendoormission.org

Open Door Mission - Women and Family Crisis Center

2705 North 20th Street East - (402) 829-1545 or (402) 422-1111: Emergency services for single women & families in need of immediate assistance. Food, shelter, clothing, and other basic needs are provided.  Case managers guide women & families through opportunities for life change – the first steps toward preventing future homelessness.  Special services provided for children, domestic violence, and family reunification. Walk-ins welcome.  www.opendoormission.org

Siena/Francis House - Men's Shelter

1111 North 17th Street - (402) 341-1821: 222 bed emergency shelter for men age 19 and older.  Overnight check in begins at 4:30 PM daily.  Overnight guests must leave the shelter by 7 AM the next morning.  www.sienafrancis.org

Siena/Francis House Women's and Children's Shelter

1702 Nicholas Street - (402) 341-1821: 40 bed emergency overnight shelter for women age 19 and older and women with children.  www.sienafrancis.org

Stephen Center - Emergency Shelter

2723 Q Street - (402) 731-0238: The Emergency Shelter at Stephen Center is a sober shelter housing 20-25 children and their mothers, 40 single men, and 20 single women.  Must pass drug and alcohol screen upon entrance.  www.stephencenter.org

Housing - Homelessness Prevention and Services

Community Alliance

4001 Leavenworth Street - 341-5128:  Assistance for homeless men and women experiencing major mental illness. Community Alliance offers mobile outreach to find homeless individuals with mental illness in shelters and on the street, emergency assistance with food, shelter, and clothing, Mental health services and medications, and access to community service agencies. www.community-alliance.org

Family Housing Advisory Services, Inc. - Homelessness Prevention Program

Main Office - 2401 Lake Street - 934-7921 South Office - 3605 Q Street - 546-1013 Council Bluffs Office - 10 S 4th Street - (712) 322-4436: The Prevention Program helps individuals maintain current housing or seek other housing options to prevent homelessness. FHAS effectively addresses the challenge of homelessness, working directly with homeless persons and local shelters, providing assessment, case management, budget counseling, housing rental and subsidy information to move homeless persons from hopelessness and despair to permanent housing and greater self-determination.  www.fhasinc.org

Family Housing Advisory Services, Inc. - Homesearch Program

Main Office - 2401 Lake Street - 934-7921 South Office - 3605 Q Street - 546-1013 Council Bluffs Office - 10 S 4th Street - (712) 322-4436: The Homesearch Program helps homeless individuals and families locate permanent housing and move toward self-sufficiency.  www.fhasinc.org

Heartland Family Service - Heartland Housing Opportunities

6720 North 30th Street - (402) 457-7770 or contact Metro Home BASE at (402) 934-2273: provides assistance to rapidly re-house persons who are experiencing homelessness. Temporary financial assistance (1-12 months) and supportive services are provided. Resources are targeted and prioritized to serve households that are most in need of this temporary assistance and are most likely to achieve stable housing after the assistance concludes. To be eligible, applicants must reside in Douglas or Sarpy counties in Nebraska, or Pottawattamie County in Iowa AND be literally homeless.  www.heartlandfamilyservice.org

Heartland Family Service - Heartland Housing Solutions (Douglas and Sarpy Counties)

6720 North 30th Street - (402) 457-7770 or (402) 451-6244: Provides permanent supportive housing for individuals and families (preference given to families) who have a disability and are experiencing homelessness. To be eligible individuals must be homeless and have a long-term disabling condition.  www.heartlandfamilyservice.org

Heartland Family Service - Pottawattamie County Homeless Link

1515 Avenue J, Council Bluffs - (712) 309-0016: Provides outreach, referrals and services to homeless and near-homeless individuals in the Council Bluffs area. Onetime financial assistance, Short-Term Transitional Housing, and material donations are also available.  To access services, individuals must reside in Pottawattamie County and be literally homeless or at imminent risk of being homeless.  www.heartlandfamilyservice.org

Heartland Family Service - Short-term Transitional Housing (Council Bluffs)

1515 Avenue J, Council Bluffs - (712) 309-0016 or (712) 435-5350: Provides temporary housing assistance (1-6 months) and support services to individuals who are experiencing homelessness.  To be eligible, individuals must be homeless or at imminent risk of homelessness.  www.heartlandfamilyservice.org

Heartland Family Service-Heartland Homes (Pottawattamie County)

1515 Avenue J, Council Bluffs - (712) 309-0016 or (712) 435-5350: Provides permanent supportive housing for individuals and families who have a disability and are experiencing homelessness. To be eligible, individuals must be homeless and have a long-term disabling condition.  www.heartlandfamilyservice.org

Heartland Family Service-Transitions (Pottawattamie County)

1515 Avenue J, Council Bluffs - (712) 309-0016 or (712) 329-8900: Provides temporary housing and supportive services (up to two years) for individuals and families who are experiencing homelessness. To be eligible individuals must be literally homeless and motivated to participate in programming. www.heartlandfamilyservice.org

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