Community Resources

Consumer Issues

Better Business Bureau

11811 P Street - 391-7612 Consumer information and resources

KETV Omaha - 7 Can Help

522-7777 or 1-800-279-5388 Free service offering advice, facilitation and solutions to misunderstandings and disagreements between and business, government, and organizations.

Clothing - Interview and Career

Heartland Family Service-Career Clothing Closet

6720 North 30th Street - 457-7792:  Interview and career clothing for men and women available to Heartland Family Service clients and individuals referred by other agencies, colleges, and shelters throughout the metro area.

Heartland Workforce Solutions Clothing Closet

5752 Ames Avenue - (402) 444-4700: Heartland Workforce Solutions offers gently used and new men's suits to anyone in need.  There are no eligibility requirements.  Stop by or call to access the closet.


MICAH House Career Closet

1415 Avenue J, Council Bluffs - (712) 323-4416: The MICAH House in Council Bluffs offers a free career clothing closet to anyone in need.  The closet is open Monday through Friday.  Call to schedule an appointment.

Women’s Center for Advancement (Formerly YWCA)

222 S 29th Street - 345-6555:  The WCA Career Clothing Closet provides professional attire to women prepared for job interviews and/or already employed. Access to the Closet requires an appointment to ensure availability of a Wardrobe Consultant to help with clothing selection.

Child Support

Child Support Services

7101 Mercy Road, Suite 310 - 877-631-9973: Offers assistance to custodial parents including location of non-custodial parents and their sources of income (including employers), establishment of paternity, child support, and medical support orders, establishment and modification of support and medical orders, registration of other state's orders for child support enforcement or modification, and enforcement of child support and medical orders.  To apply for services call or apply online.

Iowa Child Support Recovery Unit
300 West Broadway, Suite 32 - 712-242-2358: Child support services include establishing paternity, establishing and enforcing child support and medical orders, collecting support payments and locating non-custodial parents.  Apply in person or download the application online.
Nebraska DHHS - Child Support Enforcement Program

402-441-8715 OR 1-877-631-9973: Child Support Enforcement in Nebraska can help to locate parents, establish paternity, and establish, modify, and enforce child or medical support orders.  To apply for services complete an application online or call for a paper application.

Disability Services

Easter Seals Nebraska-Work Choice Program

800-471-6425:  The Work Choice Program (formerly known as Work Incentives Planning and Assistance) provides trained specialist to assist individuals receiving disability benefits in returning to work. Services include answers to questions about benefits and work, help in solving benefits problems, advocacy, referrals, and benefits analysis including work incentives, health care options, wage and benefit tracking, financial planning, and ongoing follow-up and support.

Nebraska Commission for the Blind and Visually Impaired (NCBVI)

1313 Farnam - 595-2041:  Services include training in non-visual skills, assistance in securing and maintaining employment, career counseling and guidance, job-related equipment, tools, and supplies, educational assistance such as tuition, books, equipment, and readers, peer support, and counseling. The Omaha office serves Douglas, Sarpy, and Cass Counties.

Nebraska Commission for the Deaf and Hard of Hearing (NCDHH)

1313 Farnam - V/TTY 1-800-545-6244:  Services include assistive devices loan program, Lions and Sertoma hearing aid banks, mental health services, Nebraska Specialized Telecommunications Equipment Program (NSTEP), registry, and sign language interpreter referral. NCDHH is intended to enhance awareness and services for improving the quality of life for all who experience hearing loss.

Nebraska VR

1313 Farnam - (402) 595-2100 and 12011 Q Street - (402) 595-1212: For individuals with documented disabilities.  Assistance with job search, training, assistive technology, independent living and job placement. VR focuses on assisting clients to secure and maintain long-term stable employment in fields which are realistic based on specific disabilities and barriers. Applicants must be medically stable.

Domestic Violence - Batterer Intervention

Heartland Family Service - Choosing Non-Violence Batterers' Group

(402) 552-7400: The Choosing Non-Violence Men’s Batterers Group’s primary focus is the education of batterers. The group is meant to be educational for the abuser; however, the interests of victim safety and autonomy supersede the interests of the abuser. Anger management techniques are included. The group advances the premise that domestic violence is a criminal activity and is learned behavior, and therefore, changeable. Batterers are to be held accountable for all acts of abuse and intimidating behavior, as they are solely responsible for their actions. Groups meet once a week for 25 weeks. Individual therapy sessions are available as well. For more information, call.

Women's Center for Advancement - Non-Violence Program

222 South 29th Street - (402) 345-6555: The purposes of the Non-Violence Program are to: Hold abusers accountable for their behaviors, challenge the beliefs of abusers as related to violence, teach new skills to help abusers change their violent behavior (not saving relationships or marriages), enhance the safety of victims, both adults and children.  Classes run for 24 weeks at various locations and times in Omaha.  Spanish classes are available.

Domestic Violence - Victim Assistance

Catholic Charities - Phoenix House (Council Bluffs)

(888) 612-0266 or (712) 328-0266 (24 hour crisis line): Catholic Charities - Diocese of Des Moines operates Phoenix House in Council Bluffs providing domestic violence and sexual abuse services to anyone faced with these issues through a 24-hour emergency shelter and crisis phone line, court advocacy, educational groups and through outreach to under-served populations.  The shelter provides safe, confidential living for up to eight families at a time.

Domestic Violence Council (Formerly Domestic Violence Coordinating Council)

115 South 49th Avenue (UNO Collaborating Center for Community Service) - (402) 210-2195: Facilitates coordination and cooperation between service agencies, departments, and the courts.  Provides information for victims.


Douglas County Victim Assistance

1905 Harney Street, Suite 500 - (402) 444-4597: The Victim Assistance Unit staff guides victims through the criminal justice system, and offers supportive listening and agency referrals.  The unit also offers cases status information, assistance with filing for victim compensation, filing court forms, and other direct services.

Heartland Family Service - Domestic Violence Services

(402) 552-7400: Heartland Family Service provides a variety of services for domestic violence victims and survivors including The Safe Haven Transitional Shelter, professional counseling, criminal justice advocacy, emergency services, and support groups.

Heartland Family Service - Safe Haven Shelter

Crisis Line - (402) 292-5888 or (800) 523-3666: Emergency shelter for women and children in need of immediate safety from intimate partner violence, stalking, or sexual assault.  The shelter can house up to 20 women and children.  Residents may stay at the shelter up to 2 years in order to stabilize their living situations.  Therapy, life skills training, financial counseling, support groups, and other programs are available.